305 Wireless (Brickell)

My iPhone 13 Max lens broke 🙃and first they installed a temporary lens. I was able to take pictures at the Coldplay concert while the original part arrived. What a great service! Recommended 💯 📱

Excellent customer service and grateful for their help with repair of my laptop. Highly recommend this place for good price and great service.

Let me start by saying that I would give thIs placw zero stars if I could. I took my iPhone 13 Pro to this place because nothing else was open on a Sunday around the holidays. My screen got damaged while I was trying to remove a glass protector that was there for a while.There was a very nice old man who fixed my phone under 30 minutes, but my phone Screen did not last Long. I do not live in the area so I waited about a month or so to go back and fix it because I did pay $200 for the service. Once I got there, I was automatically mistreated by a woman who did not speak English and was very rude Assuming And accusing me of dropping the phone therefore, they were not going to fix it. I was trying to explain to her that I had not dropped my phone and that this was happening a few days after they fixed it. She went on to argue with me without listening to me as a customer. She kept talking over me and not listening to what I was saying to her. Then the guy in the back whose name is Yosvani, who also doesn’t speak English came out to see what was going on and agreed to fix my screen. When he finally fixed it, he apologized and explained to me that the first person who fixed it The first time, did not put the correct screen. Within a few days, my phone screen started acting up again, having dark spots and lines Until It finally stopped working completely. I took my phone back yesterday because Yosvani had advised that any problem that I had within six months I could come back and he would fix it for me. When I got there yesterday again I was mistreated. I was accused of dropping the phone And they were very argumentative with me as a customer. This is the worst experience I have ever had with a business. They are very rude, argumentative, unprofessional. I don’t know how they stay in business. He argued and argued until he agreed to fix it for me. He advised me to leave the phone and he will fix it for me in a couple of hours. I come back in two hours and then he tells me that he called the owner John who told him not to fix it. This was a complete waste of my day and time as again, I do not live in the area. I will never ever go back here again, and I will tell everybody that I know to stay away from this place. I will also file a complaint with the BBB.