Ashley Store + Outlet

First time visiting Ashley Furniture Store. Very pleasant atmosphere and beautiful showroom displays. Was treated with courtesy and friendliness by salesperson Eric, who was assisting with my purchase on behalf of Randy, (who had talked to me over the phone), that was helping another customer when I arrived. Eric was very efficient, kind and a courteous gentleman. Thank you to Eric and Ashley Furniture for my successful purchase of this lovely sofa that I found on this Labor Day sale, and my first experience that was really nice!!

My Salesperson (Terry Thomas) was great. He took his time with me and shared his knowledge of all the items I looked at. The store's set up is perfect, and there was so many beautiful things. Terry did not rush me. When I picked what I wanted, I got financed within 3 minutes, and my delivery date was set up right away. My total experience was wonderful.

Run because they will give you the run around as soon as you have one change or glitch to your order. They can't handle it. I have went weeks with no bed and no return calls but empty promises. We had to get our orders cancelled and refunded for our family through corporate because they were shady as heck about one simple change to an order. It made no sense. The manager Moe never returned calls. The salesman Eric never followed through with promises to call back or update the order as requested. I really like their furniture and they seem nice enough people but you cannot and should not trust them.