Bella Santé Day Spa & Med Spa – Boston

My MIL purchased me the Expecting Moms Bundle as a gift to celebrate my pregnancy. I cannot recommend this experience enough! I booked in for a day with The Prenatal Escape Massage with Brian, a Rose Collagen Custom Facial with Susan, and the Bella Hand Facial with Sabrina. Every staff member was professional and put me at ease immediately. They were all knowledgable about their specialties, caring towards me as a client, and a pleasure to work with. The changing area was well maintained, with lockers, steam, and showers as well as provided toiletries. They also provided teas, water, and light snacks (chocolates etc.) for while you wait between services in their comfortable waiting area.

I got the tension relief massage and it was okay, nothing special. I had higher expectations because of all of the 5-star positive reviews, but it just didn't meet my standards. The staff and massage therapist were most definitely friendly, respectful, and professional. I loved how they were welcoming to everyone. I saw a couple of bugs in the bathroom, they were dead but one was alive. In the wide scope of things, it is a clean facility, but I was surprised to see that it was sub par from my expectations. Also, I had add ons for my massage, and that was completely forgotten during my massage time. I thought that after I had spoken up and mentioned it, I would have received those treatment add ons, but my session ended and I did not. I came for the full experience, and I guess I received that partially. I understand that we make mistakes and forget, but it's just disappointing that you are paying to pamper yourself in a luxurious environment and it isn't meeting expectations.

My husband and I got hydrafacials from Courtney and Wanda. They were both lovely! It was our first time at Bella Santé and I'm sure we will be going back. My skin feels great. I only booked a 30 minute session but it was still super relaxing. I highly recommend Bella Santé, especially Courtney and Wanda!