KWSM: a digital marketing agency

Northstar engaged KWSM with the aim of growing our business and boosting our online presence. The whole experience has been first class. KWSM introduced us to our personal team who set up a roadmap of the process, and presented what we could look forward to from start to finish. They were well researched and informed on exactly who our target audience was, and what we wanted to achieve. KWSM created a new website, and improved our SEO which in turn helped drive traffic to our website. This has added so much value and credibility to our business I simply could not imagine KWSM not being part of our business and future growth plan. In short, we have been getting more referrals and business has been sticking, which is exactly what we wanted.

Katie understands the value of storytelling. Her whole team is dedicated to helping customers tell their unique story. She helped us highlight how we at Sixth Sense Solutions help our customers. Layla on Katie's team who I worked with directly, helped us to tell the narratives and get across the nuances with how we work with our clients. Layla is very talented (as is the entire team). She is insightful, creative, and in addition - her fast response time is incredible. I always feel like our work together is a priority for her.

Working with KWSM has been a phenomenal experience for us. Our prior experience with marketing companies over the last several years has been disappointing, to say the least: the lack of urgency, of understanding, of effort, of competency. From the moment we were introduced to the team at KWSM, everything was different from the other companies we previously engaged. KWSM took the time to listen to us to not only understand our business but our industry as well (not an easy task given the niche market we occupy). They wowed us with a marketing analysis showing what others were doing and pointing out our strengths and weaknesses. We started with having them update our logo and website and were impressed with the range of options they gave us. From there, KWSM created some collateral pieces that we needed and just finished creating a comprehensive marketing plan to implement. Overall, the quality of the team is top notch. They deliver a quality product in a timely and professional manner exceeding our expectations. We are looking forward to a long and productive relationship with them. They get our highest recommendation.