Priority Massage and Health

I had an amazing massage with Dema Khalaf. From start to finish, the experience was incredibly relaxing and rejuvenating. Her technique was perfect just the right pressure, focused on exactly where I needed it. I left feeling completely refreshed, with all my tension melted away. Dema truly has a gift for making you feel comfortable and cared for. I highly recommend her for anyone in need of a soothing, high-quality massage.

In need of full-body massage, I scheduled 75-minute sessions for my daughter and myself. My (13yo) daughter’s therapist ONLY worked her back, (which my daughter had mentioned needed more attention) and - although relaxing enough to put her to sleep - created numbness and discomfort during the session. My therapist did a fluff-and-buff (forgetting hands and scalp), however, I had expected a ‘full-body’ therapeutic massage.

I had a massage at active wellness massage therapy on 06/06, and the massage itself was excellent, with the therapist providing a relaxing and professional experience. However, I encountered several issues with the front-end staff and billing process. Initially, I was informed that they would bill my insurance and email me the invoice, but I never received any invoices or bills despite following up. There was also confusion regarding billing for my dependent. I was told they couldn’t bill insurance for my dependent on the same day as my appointment and was asked to pay out of pocket with the promise of receiving invoices to claim from insurance later. However, when I called back to inquire about the invoices, another staff member stated that same-day billing for dependents was possible. This inconsistency, combined with the lack of follow-through on billing and communication, left me frustrated. I hope these issues can be addressed to improve the overall experience.