Riverside Family Dental

This place is literally the worst place ever. If you look up the doctor online, it’s a different doc that sees you with the same name. I got my wisdom teeth out here last year. I had pain for 2 weeks and it never got better. It got worse on a Sunday. I called the office and was told to call back on Monday. Mind you, I already had inflammation. On Monday morning, my mom had to call for me and he wouldn’t see me for like, another 3 hours. When I got there, he told me to go to the hospital where I spent 8 days there. This guy is a scam. Do not go here if you care about quality. Also, he told me about care only after I got my wisdom teeth out. As if I was in my right mind.

I would stay far away from this place. They were super nice at first, than they got our money. Wisdom teeth removal went OK, that is the only reason they have two stars instead of one. My son came out of his appointment for the final portion and said I don't think the guy knew what he was doing at all. Prior to the last procedure both my wife and myself spoke with the office to ensure that we would not need any adjustment to his retainer after the procedure, while we waited for the next steps. Both people we spoke with assured us he would be fine. We were NOT fine. His retainer DID NOT fit and we were basically told "too bad". My son is a teenager and they essentially told us he was fine to be missing two front teeth for over a month. He spent his entire school vacation in his room until we were able to contact his orthodontist to fix his retainer. If they had told us the truth from the onset we would have had the retainer fixed that same day. After all that, we decided NOT to use the office they recommended for his teeth, and we were shocked (well not really) that the East Bay put in healing caps that were too small AND one of the implants was crooked! Thankfully the office we used took care of both issues. But when they called East Bay they were also shocked at how rude the lady on the phone was. Stay AWAY from this place!!! Not recommended at all.

Awful experience, took my wife two hours to get a healing cap. Nobody addresses you, lack of communication between staff and patient. The oral surgeon is arrogant and impatient.