Z’s Car Care

I came in today with a seatbelt issue for my son. And as a mom, I was nervous and wanted to hurry up and get it fixed and was not sure where to take it or pricing or anything Along those lines. Robert and his mechanic were on top of it quickly for me trying to help me diagnose What was wrong with it And get the issue fixed.There was great communication and honesty, which I think is huge. And overall, I am so happy that they helped meToday. I will definitely go back if I ever have any future needs. Thank you so much again. And to also mention Roberts' wife in bookkeeping, who answered the phones was also very nice and helpful as well! Thank you, guys! First time in was great.

I was able to call in ask some questions. They're very knowledgeable. I got to bring my car in same day. And instead of a $30 Uber they even offered and gave me a ride. Got my car on the same day. And they even came and got me. All in all what an amazing experience amazing service. They also explain everything to you they don't make you feel stupid for asking a question. I'm an Uber driver and I have lots of car issues and this was the best experience I've ever had with this type of business. I really appreciate all of you!!! Thank you all again!

So on the 8th a staff member affirmed my appointment for the 9th at 1pm. They also messaged later to get my license plate, which I thought was odd. They said they needed to affirm parts. Yet they have my make and model? So understanding why.. I gave them my plate number. Mind you I took time off to make this appointment. I left work early, and arrived five minutes prior to appointment. The door was locked, they didn’t answer my phone calls or my text messages. I was ghosted by this car care company. It is quite shocking to be treated with such disrespect. So I personally would not recommend this service 40 minutes after I received this message.. “Clint!! I am so sorry!!! Lunch paths got too crossed due to late customers. We are back if you have the availability, we can get that done for you.” During business hours the doors were locked, no one was managing the phone or texts. I’m guessing someone must of locked the door. I leave it with that!