مقر شركة الإلكترونية الحديثة - سوني | Modern Electronics - Sony - Head Office

The worst service ever! I bought a scooter and it worked only one month, I contacted them to get a warranty service and they didn’t provide any information to me, I was keeping on writing and they sent me to the wrong center where they didn’t accept DIDO scooter to repair. This company is very incompetent. What’s up chat of Modern Electronics is useful. I rated it one star just because I could choose zero.

I ordered the 30th anniversary PS5 PRO edition on their website. I paid and my order was confirmed. I was even given the receipt and the invoice of my order. A day after, they cancelled my order without notice and my order status went from out for delivery to refunded. I got a call from them and they told me that the product is only for selected customers. Why even put it up on your website? I am really disappointed and frustrated of this company’s service. I will never purchase from this company again and do not recommend anyone to buy from this company.

Customer service is AWFUL, both on the phone, and in person... Tried to order something for in store pickup, that they had in stock, and I called after 3 days, to find they hadn't even sent the email to the store after my payment cleared. Then, I try to cancel the order, they say it can take up to 4 days, "inshallah"... Even though it was supposed to be a simple pickup. They've had my money for 6 days already. Then, after I bought a copy of a game from one branch, and found it cheaper online, I went to return it to the branch closest to me, and they told me I had to take it back to the same branch. This is 2020. This company is garbage, and Sony should be ashamed to use them as a distributor