boxIT: San Francisco IT Support & Managed IT Services Company in California

boxIT is the real deal - smart, kind, capable, insightful, curious, calm, and flexible. They supported our nonprofit financial services organization for the 15 years I worked there. I can confidently say they were an integral part of our success. They consistently delivered exceptional service that evolved alongside our growing needs. Their team excelled at the fundamentals—efficiently handling employee onboarding and off-boarding, responding swiftly to urgent data requests, and navigating us through unexpected challenges like power outages. Hardware and software upgrades were implemented seamlessly, minimizing disruption to our operations. What truly sets them apart is their approach to service. Rather than just fixing problems, they position themselves as partners in managing risk and planning for the future. With us, their team stayed ahead of industry trends and best practices, proactively bringing recommendations that kept our systems secure and efficient. Their staff was remarkably friendly and remained calm under pressure, even during our most stressful technical emergencies (and urgent deadlines!). They took the time to understand not just our technical needs, but our organization's mission and purpose. This deeper understanding enabled them to provide solutions that aligned with our goals and values, often anticipating needs before we even expressed them. Their staff took the time to understand our team members, customizing support to match individual working styles and technical comfort levels. They were consistently helpful without judgment, creating an environment where no question felt too small or basic. I knew when I called or submitted a support ticket that, a) someone would promptly answer the phone :) and b) they'd help me/us find a good solution. As we grew as an organization, they grew alongside us, adapting their services to meet our changing needs. I couldn't recommend them more highly for any organization seeking an IT partner that delivers both technical excellence and genuinely human service.

I’ve worked with several IT service companies over the years, and Boxit has been one of the most responsive by far. They handle requests quickly and, if it happens to be an emergency, they’re ready to jump in without hesitation. What also I really appreciate is their mix of professionalism and a human touch - it makes a big difference! They’re fast, knowledgeable, and genuinely care about providing great service. They are really is a team you can always rely on.

boxIT is by far the best IT business partner I have experience in my career. The entire staff is knowledgeable and consistently go above and beyond. Their response time and completion times are best in class. They track trends and proactively make corrections to avoid future issues. The entire team makes you feel like you are their priority and their only client. The boxIT leadership teams integrity is top notch often providing guidance and recommendation without thinking about their profits. I can't say enough about our partnership and highly recommend them to any business.