Umetech, Inc.

Ken and his team at Umetech, Inc. handle all of our IT services from start to finish - everything from installing new computers to managing our IT security. What's most important is that they keep us operational and secure every single day, protecting us from outside threats while maintaining full functionality. They're incredibly responsive with 24/7 support available, and Ken always encourages direct contact for any needs we have. They address issues as soon as we notify them, and their after-hours support line ensures we're never left without assistance. Having inherited them as our managed IT provider when I joined the water district, I see no reason to look elsewhere. They do a fantastic job keeping our systems running smoothly and securely and I wouldn't hesitate to recommend them to any business looking for the best possible IT cyber-security services.

We've been working with Ken and Jeremiah at Umetech since 2011, and they've consistently stayed ahead of our IT needs as we've evolved. It's been a fantastic experience! From replacing rooftop satellite dishes to enabling seamless remote work across multiple locations, they stay on top of it all. What's impressed us most is their proactive approach; they often address potential issues before we even have to ask. As a civil engineering consultancy that's relocated from California to Colorado, we depend on their services to work effortlessly regardless of location. Whether we're in Europe, Hawaii, or at home, there's never been a blip in our ability to access files, integrate new programs, or stay connected. They've expertly handled our transition to cloud storage, system backups, and security measures. We appreciate that we can simply turn on our computers and know everything is protected and up-to-date, giving us the freedom to focus on our work instead of IT concerns. After 13+ years, they still provide that consistent, reliable service that lets us run our business smoothly from wherever we might be. For anyone needing IT support that truly enables location independence, I can't recommend them highly enough.

We've trusted Ken at Umetech with our IT support needs for over 30 years, from managing our family farming business's complex IT systems to currently protecting our assets in next phase of operation. What impresses me most is how he has stayed cutting-edge throughout the decades while maintaining the same responsive, reliable IT service. Ken has a rare gift for explaining technical concepts – he can articulate things at exactly the level needed, without getting frustrated or too textbook. He patiently talks you through everything until it makes sense. His guidance on cybersecurity and system protection has been invaluable. We completely defer to his IT expertise because he's proven time and again that he knows exactly what our business needs to stay secure and efficient.