CIC Cambridge @ 1 Broadway

The fact that I ever signed up with Spaces continues to haunt me, but in a different city. It has gone from a horrible experience to an absolutely horrific experience. I am still getting nickeled and dimed on everything. They has pushed me off on another one of their companies, HQ, which is like the bottom of the pit option after they gave up my two offices in a Spaces location in Charlotte. I am not allowed to have another desk in the tiniest office I have every been in because they're afraid I will have someone else working in there. There is no room for another chair, I just need the space to carry out my day-to-day work. They have told me that they will then begin to charge me for a larger office because I have two desks. However, if i were to bring my own desks, they would allow it. I don't want to put another ounce of work into this POS because I will then have to move it all out. Oh, they made my lease longer so I can meet the $100 difference between the office in Boston and the office in Charlotte. I asked if I could just pay the $100 difference, nope, I have to pay for another month with these lunatics. Run as fast as you possibly can from this Spaces location and any other Regus company. They thrive off charging you fees for things you never knew existed. I hope WeWork comes back and buries this company.

This co-working site is similar to the other co-working sites in my 3 week experience with them in greater Boston. The others in these offices are annoying and even hostile.

This place is an absolute joke! Listen to the other reviews and RUN! Do yourself a favor and wait for WeWork to get their ducks in a row and lease from them. I signed up with Spaces on 12/31/2023 to move in May 1st, they then double billed me in 1/1/2024, four months before I even moved in and I reached out to the person who signed me up, Ray. He told me to hold off on payments until it is all taken care of. Of course, no one fixed the issue until later when I had to ask again for it. Again, there were late fees and things that I wasn't liable for due to the fact that they told me not to put a CC on my account or pay until the issues were figured out. Now, here I am two months into my lease with them and they still will not assist on figuring out my bill. They point all the blame on me, except it was their issue from the start. If I could cancel this lease and get my money back, I would, but I know they won't do that. Monique who is the manager at multiple locations in Boston doesn't care. Her manager Maddison couldn't care less either. I have been trying to figure this out since January and they still refuse to give me a straight answer. If I were employed with Spaces/Regus or a higher-up, I would be embarrassed at how things are handled with this company. Run, honestly, RUN! Not worth it to be on Newbury Street. Lastly, don't forget to read their "house rules" because they will charge you a "restoration fee" of $4/square foot even if you never used the space. This company makes it based on fees that no one offers up when you're signing up. Go with any other co-working company. These people are crooks.