Dental Associates of Rhode Island

I’m a patient of Dr Page’s. I called the office to make an appointment because I had an infection in my mouth. I was told because I missed an appointment. I couldn’t get an emergency appointment and I would have to wait to be seen. I explained the situation that there’s a possibility I could have another infection. She told me well then make sure you go to the ER. She was extremely rude the way that she talked to me. I don’t know how or why you would want to have somebody that works for you that talks the way that she does. I asked if I could talk to the doctor and she told me no that’s not possible. My mother who’s also a patient made a phone call and also was told that she would get a call back from the doctor and then never happened. I’m disgusted on the way this has been handled. I’m very sad to say I will not be returning and that she should fired. Customer should be handled with with care and compassion. It’s the way a business should handle a customer.

The father was a great dentist who always got me in quickly with issues. His son, not so much. The accountant argued with me over a $25 copay that I made that she did not account for and they had me show my bank statements to prove I had paid. But they didn't stop at just a bank statement; they wanted me to call my bank and get transaction numbers. It was a huge back and forth. Very unprofessional. When they were proved at fault they did not apologize. Dr. Page even joined in on the bashing. I had been a patient for 19 years.

I recommend this dentistry office, for their professionalism and welcoming environment. My family and I have been going there for years and we love it and you will too 🙏🏾