EōS Fitness

I really enjoy working out here, especially the classes—they’re great and well organized. But there are a few areas that need serious improvement considering the price we’re paying. Parking: The lot is too small and always full. It makes it hard to even get inside. Hours: Closing early on Fridays is frustrating. Extending hours, especially on weekends, would make a big difference. Sauna: It’s constantly out of order. For the cost of the membership, it should be maintained better. Equipment: Some machines don’t work and take too long to be fixed. Sales Pressure: Trainers often try to pressure guests into signing up when we just want to show them around. Not everyone is ready to commit on their first visit. Closing Announcements: I understand staff wants to leave on time, but announcing the closing time every 15 minutes on Friday nights gets annoying. Once or twice is enough. I hope management takes this as constructive feedback, because this gym has great potential with a few key changes.

I've been to several gyms in the last few years. This is by far my favorite. The equipment fits my body ergonomics so im not getting injured by crazy grips and angles. There's plenty of big plates so I don't have to go far to get enough to load up the bars. When something breaks, its usually fixed pretty quickly. No waiting until forever just to use something again. There's a lot of space to work on a typical day, with only a few occasions where its packed (i hope it stays this way).... Its easy to make friends, at least in the mornings when I go. People are pretty cool and I don't really see anyone with attitudes. The staff is really friendly and helpful. Tatyana greets us with a smile every day and always has a great attitude. The ONLY negatives I've experienced so far is the rare occasion of someone using a piece of equipment that only 1 exists in the gym, and they use it eternally. Typically, the bigger guys and gals are happy to share. The other, more petty thing, is the massage chairs are hard to get tuned in just right so they don't always do the best job on my back. All things considered, I really enjoy this location. I've had great workouts and look forward to many more.

The worst. Worst than 24 fitness. Their customer service is non existent. They hung up on you, transfer you to the wrong place. Simply despicable. Less than 2 hours as their ""client"" and I already wanted to cancel. They are nasty. Specially @ DOWNTOWN LA They lied to sell a membership with services I didn't need or ask and I didn't want. But kept literally telling lies to get me into it. Allegedly as a one time super special offer and turns out the whole deal is widely available online. I needed a 24 hrs open club close to me and a personal trainer after 7 pm. That confirmed everything and matched me with the best coach for my needs. Supposedly. After I purchased the membership and the coach program, they Told me the club was actually 24hrs like 6 months ago, not anymore and the trainer wasn't available during the hours I needed. And that actually I needed to leave soon because they were about to close. Literally let me standing at the desk by myself. Thas is not honest, legit or good practices. I went over there to get the best option and help possible, NOT TO GET RIPPED OFF 😞 They LIED on everything, payments, duration, terms, hours , available service even the information on my paperwork isn't what I wanted and is All shady and ambiguous I was not explained at all what I was signing in to. After they manage to SELL, they ignored me , answered my questions with lies and more lies , kicked me out the club and the employees desk because it was closing time and turns out that I have to pay now double than what was agreed, and in half of the time. And of course no one is available to help. They Forced services in to my choices and aggressively pushed me to buy a service by telling lies and distorted information. Worst than 24 fitness