Lorenzoni caffè store

Absolutely love the whole vibe of this place from the coffee bar in the front to the huge selection of pastries. Without a doubt, you must get the ricciarelli cookies. Siena is also famous for their ancient fruit cake called panpepato. We didn’t taste it but bought one wrapped for a gift. I’m sure it will be delicious based on the three desserts we did try. But extra of everything or you will regret it.

Prepare to transform yourself into a kid in a candy store. Amazing, crazy place. If it wasn’t for the mouth watering desserts the mad crowd would have kept me away. Super happy we fought our way in and had a chance to savor this incredible desert place in the heart of Siena.

Absolutely terrible service. I was treated with complete disrespect by a staff member (tall, blonde woman, around 50 years old) at the Siena location. I simply hesitated when choosing a dessert and politely asked to switch it — she was visibly annoyed. When I later asked for a takeaway coffee at the register, she raised her voice and rudely told me I should have said that at the bar. When I calmly said “okay,” she yelled that I was “demanding too much.” This was shocking, unprofessional, and completely unacceptable. I will never return and do not recommend this place to anyone. I’ll be leaving a negative review on every platform possible.