Autoelement Automotive

I wish I could give zero stars. My experience with this mechanic was nothing short of a nightmare. I was looking to buy a used 2009 Honda Civic from him, and he told me the car only needed some brake work and a little rust repair. He assured me it would take one week to get everything sorted and ready for pickup. Simple enough, right? Wrong. Week 1 passes — no updates, no car, no communication. I wait patiently. Week 2 — again, nothing. No calls, no texts, nothing proactive. I had to reach out myself just to get any kind of information. Week 3 — still no car, no word. I finally call him again, and then he starts throwing out excuses. Apparently, the “rust guy” is so so so busy that he hasn’t been able to take the car in for three whole weeks — for a job that would supposedly only take one day. Why wasn’t this mentioned up front? Why wasn’t the car booked earlier, knowing I urgently needed it for work? No apology, no sense of urgency, just excuses. By Week 4, I was beyond frustrated. Still nothing. I had to continue chasing him down for updates. Not once did he bother to contact me first. If you value your time or basic communication, this is not the place for you. Eventually, in week 4, he finally claims the car is back from the rust guy and that the brake job has been done. Great — progress, right? Except he then takes the car in for a safety inspection and, surprise surprise, it fails. Turns out there are more issues with the car. Why didn’t he, a mechanic himself, check the vehicle properly before trying to get it safetied? That’s part of the job, and frankly, it’s just common sense. How do you sell a car and not know the actual condition of it? His excuse, “there are surprises”. There can only be surprises when you don’t inspect a car properly which he did not. I gave him the benefit of the doubt yet again. He supposedly fixes those issues and then takes it back to the safety guy. And what happens next? Fails again. MORE issues that weren’t caught before. By this point, we’re in Week 5 and I still don’t have the car. A job that was promised to take 1 week has dragged on for over a month, and there’s still no end in sight. To top it all off, when I voiced my completely valid frustration to him, he tells me he “doesn’t like the way I’m talking to him.” Excuse me? I’m the customer — one who’s been more than patient through this entire drawn-out ordeal. If anything, I should be the one saying I don’t like the way he handled the situation. No professionalism, no punctuality, and absolutely no respect for his customers’ time or needs. If you’re considering buying a car from this person or leaving your vehicle with him for repairs — think twice. He doesn’t communicate, doesn’t follow timelines, and doesn’t take responsibility for delays or oversight. He expects you to chase him for updates, and when you do, he gets defensive. Completely unprofessional. Completely unreliable. Completely disrespectful. Save yourself the time, energy, and money. Look elsewhere.

Er. Magdy is a excellent doc for all the automotive Issues . I had trouble with my car (Water pump- Those who have Explorer can relate to it) which was bad due to which I was turn down by couple of other auto repair shops . Also I did went out to Ford Dealers and got a quote that was too expensive (better to buy a new car or get a Mortgage to get it fixed from dealers offered quote ) finally a very close friend of mine connected me to Er. Magdy ,not only did he diagnosed the problem but fixed it in couple of days also he did changed the worn out parts like spark plug , gaskets etc etc at an extremely reasonable price . Cheers Er. Magdy -God Bless you

Magdy is an excellent mechanic. I have been going to him for years and he has never let me down. He is very honest and his prices are very fair. He will not try and say you need something when you don't.