BestQuote Travel Insurance Agency

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DANILO FERNANDO ALBINO DE CARVALHO

What you want from an insurance company is simple — support, especially when you’re facing health issues. When you’re already feeling unwell, the last thing you need is more stress. You want a company that listens to you without judgment and helps guide you through difficult situations. I’ve been dealing with headaches, a sore throat, and then woke up with my face swollen to the point I couldn’t open or close my mouth. I started taking medication at home, but it wasn’t working. So, I called the insurance company, hoping they could help me see a doctor because I had no idea what was happening. When I spoke with customer service, I explained the situation, mentioning that even my tooth hurt and I can’t even identify the source of the pain as everything hurts. The representative told me I needed to see a dentist, but my policy didn’t cover dental visits. How could they decide over the phone that I didn’t need a doctor for what felt like a medical emergency? I wasn’t calling for something minor — I was in serious pain, and I had already tried to handle it on my own. I just needed to see a doctor to figure out what was wrong. The operator then insisted that anything involving the mouth is a dental issue and not covered. He even said if it was with him he would be seeing a dentist not a doctor. But the reality is, neither of us knew for sure what was going on with my health — which is exactly why I needed to see a doctor. To my shock, the representative hung up on me. Calling my insurance was my last resort. I wasn’t looking to waste anyone’s time or rush to a doctor unnecessarily. But instead of receiving help, I was left with more stress and anxiety. All I wanted was to see a doctor and receive the support I needed. Instead, the experience left me feeling unheard and neglected.

Sjade D

My partner and I decided on BestQuote Travel Insurance for our Workvisa in Canada. Although we had made no claims, any questions I had sent via email they were quick at responding. The Refund once back in NZ was quick and easy. Cheers!

Sammy Sharma

I feel so grateful to find this company!! I've saved so much money over the years for my parents insurance when they visit Canada.. I don't look anywhere else for quotes because I know these are the best place I can get travel insurance.

Drew Robson

Excellent customer service. Upon leaving the country I requested a refund for the remainder of my policy, and within a few days i was reimbursed. Very user friendly platform, would recommend!