Repair My Appliance Austin

The technician was very nice don't get me wrong, but I asked about cleaning the washer while he was here and he said he was just supposed to clean the washing powder and fabric softener holes. While he was there I asked about cleaning the rubber seal inside the washer and he said I'm supposed to clean it with vinegar, and had me use vinegar to run through my washer. I went online after he left and saw that a solution was supposed to be ran through my washer which prompted me to call because that wasn't done. When I called I was told the Interior and exterior was supposed to be cleaned which was not done. The whole reason I got the service was for the cleaning and it was not done. I just want my washer cleaned. Also there was supposed to be some checks done while the spin cycle was going. The spin cycle started 15 mins after he left.... I just want the service advertised and what I paid for. I just want to wash my clothes :(. I spoke to 3 representatives after the service call. 2 of them were very pleasant, but the second one transferred me over while I was in the middle of speaking which was very rude. The first and third ladies were very nice and I appreciate the help they provided. I appreciate the technician as well, he was very nice I just want what I paid for. That's all.

Technician was very friendly and knowledgeable. He throughly checked my machine and isolated the issue quickly then provided potential fixes. He came prepared and did one of the two potential fixes.

Marcus did a very quick and efficient job. I am very pleased with his service! He also gave me information on purchasing a warranty to make sure any future service would be affordable. I'm very pleased.