
Strong Fitness & Performance
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I've been coming here for over 5 years, never had any issues, and the staff's always friendly. But lately, they haven't had any napkins to clean the machines. It's been 4 days! I hope the manager reads this and keeps up with supplies, it's not sanitary. Put in some effort and make a Walmart run.
I’ve been coming to this gym now for about five years, under different names. It’s been totally redone, is nice and clean and never crowded when I’m here. I also signed up to do training with Caroline and honestly I am truly enjoying that. She really knows what she’s talking about and is helping me reach my goals.
I'm been working out at the location for 10 years, and that includes with a personal trainer, even back when that gym was Youfit. The reason why I cancelled my service for personal training, aside from trying to get caught up on my finances, is because I didn't like my last trainer Clarence Hall, and he was the only trainer at the location at the time. His training was good, but since trainers get paid commission for selling products, he was constantly trying to pressure me into buying products. After my very first session with him, he was explaining to me about the benefits of a protein powder that they had, which I appreciate, because it's good to know for future reference. But after he told me about the benefits of the product, he handed me the product and said 'ok, let's get your rung up for it.' He didn't even ask me if I wanted to buy it. When a salesperson explains to a client about a product, they're supposed to at least ask them if they're interested in buying it, giving them a chance to say yes or no. Clarence did not do that. Also, after our second session, he tried to pressure me into buying a bottle of Gatorade. I told him that I had plenty of Gatorades at my apartment, and that I don't need to buy one. He told me that I should buy it and drink it immediately in case I get a bad cramp when I'm driving home. I have never gotten a cramp while driving the entire 10 years that I worked out with a personal trainer. I told a friend of mine that used to be my trainer a few years ago back when that place was Youfit, and he thought that was bull. No former trainer has ever told me how important it is to have Gatorade right after a session, and I'm sure they would have if it was true. I think Clarence was only trying to get commission. Pressuring clients to purchase products and not asking them if they're interested in buying the product is very unprofessional and trainers will lose clients like that. Clarence constantly tried to pressure me into buying products after every session, and I thought he was very cocky as well. He sent me a text asking him to pass the word around about a deal going on at Retro fitness for personal training sessions. I didn't bother doing that because I didn't want to help him gain more clients. I'm glad that he's no longer working for the company.
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