The Churchmouse: A Firkin Pub

Love the time there! Atmosphere was really nice, great music and great food! The spicy margarita was my favourite and also the burger was phenomenal. I need to go back soon!

Came here for my birthday and had a great time. They accommodated a large group of us, and took great care. I will say that I had a decent amount to drink so I rlly don’t remember the quality of the food or the drinks, BUT i have a vague positive feeling/memory of this place so it is definitely added to my list of spots where I would for sure go back. Give it a shot! Comfy casual seating, great for a group night out.

I don’t usually write reviews, especially because I work in the industry and know some people who work at Belfast. However, tonight’s service was genuinely unacceptable. I understand that Saturday nights are busy and hectic, but communication is key, and there was none from our server. We had to literally chase her just to find out why our drinks were taking so long. A simple heads-up that the bar was backed up would have gone a long way. We are understandable people. Our food arrived before our drinks. No water was ever offered. We also ordered a bottle of wine, which the server brought already open lol only realizing it as she was handing it to us, showing a complete lack of quality check. The sauce we ordered with our pizza only arrived after we were halfway through it. We had to ask for it twice. At the end of the meal, we were not brought the bills to review. After paying, we had to chase the server again just to get a receipt before leaving. That’s when we realized we had been charged auto-gratuity without being informed. Because we didn’t know, we tipped on top of it something we absolutely would not have done given the level of service (horrible). On top of that, the bills were split incorrectly, causing two of us in our group to pay significantly more without realizing it. Overall, just really poor and unprofessional service. Our server’s name was Sigornei (or something like that). As someone who works in the industry, this experience was extremely disappointing and unacceptable. Staff training clearly needs improvement and this situation should obviously be addressed and taken care of by management.