Urbana Inn & Suites

We’ve stayed at this hotel several times. It is very convenient. The room was spacious and comfortable. Even though it backs to a major highway it was very quiet. We were provided fresh towels, coffee and amenities each day. The breakfast bar was good with cold cereals, hot foods, fresh fruit, pastries and waffles available. The staff were friendly and helpful. Good value stay.

The room was a nice size. The bed was a little soft for our liking. Bottom of bathtub was worn, looked dirty but was clean. The breakfast was adequate. The staff were friendly, we had several Family from other States staying at same hotel for a Family event, they allowed us to gather in the breakfast area in the evening to sit around and visit, that was very nice.

We have stayed at Country Inn several times a year for the last 10 years. Of course, there have been changes over the years. However, our most recent stay was June 2025, then this stay in August. It was easy to notice the most recent changes: less items at the breakfast buffet( limited or no muffins, pastries, limited bread for toast, some condiments like dried fruit for topping on yogurt have been eliminated etc) One day there were a limited number of cookies in the lobby. These particular cookies no longer looked appetizing, and were not flavorful. The next day, there was no clear cookie holder even placed on the front desk. This stay, the front desk often had the sign "ring bell for assistance" even mid morning. The employees have continued to be friendly and outgoing. The breakfast area was kept very neat and clean by the employee assigned to that area. The rooms are clean, the location is very convenient. Just disappointed in the cost cutting measures put in place by management.