Majerle Management, Inc.

I’ve had a very frustrating experience with The Majerle Management Team. I’ve called multiple times to request a key fob for the pool and access to the gym, but I’ve received no response for weeks. When I finally spoke with Amanda, I was told I might receive the key fob after a month , it’s now been nearly two months, and I still haven’t received anything. What’s even more concerning is that I’ve noticed people using the pool who clearly don’t live in the community, yet there’s no one from management onsite to monitor or address this. The office appears to be closed 24/7, and there’s no staff presence or accountability. This is not the level of service we expected or voted for. The situation needs to be addressed immediately, and residents deserve better communication and basic access to amenities we pay for.

If I could give Majerle Management zero stars, I would. Their customer service is absolutely horrendous, marked by a complete lack of professionalism and basic respect. Time and again, they have shown no regard for the owners within their association. Concerns are dismissed, questions go unanswered, and when they do respond, it is often with condescension or indifference. What makes this worse is the apparent disregard for the very people they are supposed to represent. Instead of fostering a supportive relationship, Majerle Management operates as if owners are a nuisance rather than valued members of the community. The lack of accountability, transparency, and basic courtesy is staggering. If you are considering them for property management, do yourself a favor and look elsewhere. Their failure to prioritize owners’ needs and their inability to deliver even the most basic level of service make them an embarrassment to the industry.

If I could give them negative stars, I would. This is definitely a bait and switch management company. They are unresponsive when residents report violations, which, by their own contract, they are supposed to handle. They are all talk and no action. Several key items were passed by our boards 3 weeks ago and nothing. When our small community was in search of a proactive management company, they promised us they could deliver. I don’t think the ink was dry on the contract before they switched up their tune. All talk and no action. It’s frustrating to pay so much in condo fees and get absolutely nothing in return. Josh McNally needs to find a new job and our board needs to find a new company.