Mainstay Property Management, LLC

Throughout my life and career, I’ve lived in many different places, but my experience with Mainstay Property Management in Laurel, Maryland has truly been second to none. From the very first private viewing of the property, to signing my lease online, to the seamless move-in process—every single step has been absolutely stellar. Mainstay sets the bar high. Their professionalism, communication, and attention to detail are unmatched. Even my maintenance requests—handled through Property Meld—were completed with impressive speed, efficiency, and courtesy. It’s rare to find a management company that consistently follows through with such excellence. I honestly wish every rental experience could be like this one. I wholeheartedly recommend Mainstay Property Management to anyone in the Maryland area looking for first-rate service, reliability, and peace of mind. I truly hope my work keeps me here, because this level of customer service is something I want to continue experiencing for years to come. Thank you, Mainstay, for redefining what exceptional property management looks like.

Mainstay Property Management lives up to its name Mainstay. This company is really responsive to all maintenance requests and any other issues. They use the absolute best maintenance teams that are thorough, professional, trustworthy and knowledgeable. Mainstay truly cares about us as renters and not only ensures that the property that we rent stays in the best shape, they are also understanding with other personal issues as well. They have a heart for the business which is refreshing because although they must maintain that business is conducted properly they don’t manage the home like a bot they manage it as humans with respect and understanding. From day one the process to rent was quick, professional and private. 10 stars out of 5.

We’ve been renting property through Mainstay for two years and just signed a three year contract. We’ve been very happy with Mainstay and the portal for addressing maintenance issues is great and they are quick to send technicians to address problems. They have a great system down and we feel confident working with them as a management company. Mandy is always very lovely to communicate with through email correspondence.