Aspen Dental - Allentown, PA - Airport Road

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michael w

As someone who typically feels anxious about dental procedures—and admittedly hadn’t been to the dentist in over a year and a half—I was incredibly impressed by the level of care and professionalism at this office. The entire team was exceptionally friendly, welcoming, and made me feel completely at ease from start to finish. They went above and beyond to accommodate my needs, even offering an excellent payment option to help cover the remaining balance after insurance. I highly recommend this office to anyone looking for a dental experience that’s both compassionate and top-notch. You won’t be disappointed!

Yaa Asare

Great welcome service, but expenses… not so much. When I called, they scheduled a same-day appointment for me, and I was able to get a full teeth examination done. I appreciated that I could pay for the “consultation” there at the clinic as a first time customer since I went without dental insurance. After the exam, I was told I need deep cleansing for my teeth. Expenses totaled over $4,000. My jaw dropped. Well, it was without insurance tho, but still, I felt it was too expensive. The staff were pretty nice to me though so I’ll give four stars.

Zach .K

Con artists. Used cars salesman with a license. They don’t treat patients, they misdiagnose and extort them . I went to Aspen dental as a new patient. After X rays and a very brief examination by the hygienist and dentist, I was told I have periodontal disease, required scaling & rooting, am a candidate for a root canal, and my crown has to be replaced. I was not shown any X-rays and the “conversation” was more like a one sided sales pitch were they tried to create an immediate sense of urgency I was then given a treatment plan for totaling $7,373.00, with $5,286.30 out of pocket. Now, I know I have a few cavities. That’s why I went to Aspen dental, to get fillings. I asked if I could get my cavities filled and not the ~$2600 cleaning and ~$2,000 crown replacement. They told me no, I needed my gum disease treated. They then told me if I cannot afford the treatment, they can offer a payment plan. The payment plan is really a high APR credit card from a third party lender. So, I went and got a second opinion at a private practice today. The dentist was great, he reviewed the Xrays with me and took photos of my teeth and talked me through it all. I have 4 cavities that will be filled. I am. Of a candidate for a root canal. My crown is well appearing, and he briefly mentioned that my gums are well appearing and I don’t have gum disease. I asked him to elaborate more as I was recently told I do. He showed me on the X ray there is no sign of bone decay whatsoever. At worst, I may have mild gingivitis but nothing worth noting. If I had gone through with Aspen dental, the insurance claim would’ve been denied because my Xrays did NOT show gum disease and I would’ve been down another $2k. I’m scheduled with that dentist for a normal cleaning, fillings, and elective whitening. Im so grateful I got a second opinion because holy cow, Aspen dental terrified me. But they’re just liars and crooks. Never go to this place. And do yourself a favor, google “Aspen dental periodontal disease” and you’ll see it’s a common scam they run. Here’s a photo of my teeth. The I have cavities in the back 2 molars and the front teeth have signs of acidic corrosion. All of this will be fixed by a real dentist, not the crooks at Aspen dental

Deon

For my first time going there, we all would agree FIRST impressions are everything. Well let me just share my opinion. I was in there for about 30mins. Not 1 person smiled out of about 15 employees. All Looked Miserable and seemed like they hated their job. Speaking to the front desk person was like talking to the wall. Couldn’t make out nothing she was saying & when I asked questions she ignored me like I was bothering her. Not only was the outrageous pricing extremely expensive but the atmosphere was so negative and off it was suffocating.