California Canine Dog Training

California Canine has been amazing! My dog was showing aggression, especially during grooming, so we signed up for 4 private sessions every other week. From the very first lesson, the trainers were professional, knowledgeable, and supportive. They worked directly with me as well as my dog, giving me the tools I needed to reinforce good behavior at home. The improvement in just two months has been incredible — not only is my dog more manageable and confident, but I feel empowered knowing how to handle situations that used to be stressful. Their balanced, step-by-step approach made all the difference. I’m so grateful for their help and would recommend California Canine to anyone looking for real results with a dog that needs behavior support.

I booked services with this business but ultimately never received a single session. Despite canceling before anything began, I was only offered a 75% refund due to their internal policy. While that may be technically allowed, it felt disappointing and frankly unethical to lose money for services that were never rendered. As someone with experience in this industry—and who has been required to refund clients in similar cases—I know that fair practice matters, especially in California. I’d strongly recommend reading their refund policy carefully before booking, and being fully aware that even if you receive zero service, you may still lose part of your money. Customer service isn’t just about policies. It’s about integrity. I canceled one scheduled lesson in advance due to my dog injuring his paw. I didn’t receive any training services. Updated: Their refund policy only offers 75% back, which they described as a “courtesy.” I accepted it, but I want future clients to know: if you cancel—even for a valid reason—you may still lose 25% of your payment, even if no training takes place. The refund was issued without dispute, which I appreciate. But the framing of it as going above and beyond didn’t sit right with me, and I felt it was important to clarify the facts for others considering this business.

We’ve been bringing our puppy to California Canine for training since he was just 11 weeks old, and the experience has been nothing short of amazing. The entire team—Ashley, Maegan, Timberly, and Ratna—are absolute gems. Their kindness, patience, and expertise have been invaluable as our pup has progressed through Puppy Pre-K, Puppy Manners, Obedience I, Agility, the Recall Workshop, and now Obedience II. Each class has not only improved his skills but also built his confidence and strengthened our bond. It’s clear the trainers genuinely care about every dog and family they work with, and it shows in the supportive, fun environment they create. We’re excited to continue our journey with California Canine for more training and adventures ahead! Huge thanks to the whole team—you are so appreciated!