AAA Elizabethtown Insurance and Member Services
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The office was very slow. My appointment was at 9:10am for fingerprints & wasn't called back till 9:25am. Instructions tell us to be there 10 minutes before our appointment & I was.
Every time I call it’s like there terrified to answer a phone call if they touch a phone they will melt your better off going in person because god forbid they answer a phone for something important to a customer if you can’t answer a phone maybe don’t work in a insurance company .
If I could give zero stars I would. I called twice to get information on a mutual customer and was hung up on both times. I have sent emails and left voicemails and no one at this location is ever helpful. Businesses thrive on good customer service so its just very shocking to me.
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