Pacific Northwest Pet ER & Specialty Center

We were new patients and brought our cat to Gateway after he began turning yellow and was clearly dealing with liver issues. They ran all the in-house tests they could and did everything possible to help. After two visits in two weeks, they were upfront that he needed more advanced care and referred us to a local emergency hospital. Unfortunately, our cat did not survive his liver disease and passed shortly after being admitted to the hospital. Although we were only seen at Gateway twice, every interaction was positive. The staff was friendly, accommodating, compassionate, and reasonably priced. But what stood out was what happened after.. When Gateway learned our cat had passed (after they followed up with the vet hospital) they sent us a personalized handwritten condolence card signed by the entire staff. That level of follow-up and compassion for a patient they had only seen twice and had no history with meant a great deal to us. Because of that, we will absolutely be bringing our other pets to Gateway in the future.

My doberman had a serious complication to her ear surgery. When we called asking to bring her in we were told no. They are willing to do the surgeries but not willing to help when your animal needs additional emergency medical treatment. Do NOT recommend.

Doctor Dahlquist is an excellent veterinarian and was very good with our dog Rocky who can be very emotional when at the vet. The vet techs are also great.