AB Hardwood Flooring and Supplies

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John Donahue

Was in store as a customer needed to use restroom and was told that it was for workers only. I felt like I was personal denied to use it at that location because I never have a problem at other locations. Also the sign on the door clearing states no merchandise in restroom. So I asked why would anyone that works there take merchandise in the restroom. That is intended for customer. Again I never receive this kind of treatment at any other location...

Rodney Rice

Absolutely disgusting store manager. I have dyslexia and I bought an item that was supposed to register my vehicles battery. I have a European car and it didn’t work for that specific type. I returned the item and it had a 20% restocking fee which I was unaware of. I tried to reason with the store manager and he said “you should have read it in the receipt”. I told him that he should be mindful with how he delivers messages especially as the store manager and he completely disregarded what I said. If I could have read it clearly I would have. I Will never shop at this location again.

Antonio Mendoza

Since we went to 6 different harbor.freights and they all said they had hutches and we asked before we even went there if it was promised for anyone and when we got there oh it's for someone and you can only pre-order sorry , so we had no choice and made a hutch, thanks harbor freight.

Evan Spies

Buyer beware. I had bought a scanner for working on cars here but it was the wrong scanner. I returned the scanner or at least attempted to return the scanner within two weeks. I’ve always known that the return policy was 90 days rarely did I ever return anything but this time this item I did not need I needed something much more expensive, and so I needed to return it. They charged me a 20% restocking fee and told me it says that on my receipt. When I looked at my receipt which was on my email there was a little Asterix explaining the return policy on that particular item. I don’t think everybody read the fine print on the receipts that they receive. They never told me this when I purchased the item. Otherwise I would’ve not of purchased it. What made insult to injury was the store manager Tony was super rude about it, and was saying things quietly to the cashier that had undertones like he was talking about me behind my back right in front of my face. I worked in retail for a long time and his attitude and the attitude of the cashier Was beyond deplorable. What you save at Harbor freight you losing customer service and their bogus return policy on certain items. I think it was completely wrong. I am a and have been a customer of theirs for years and years and over a $19 restocking fee. They will lose my business for a long time. Don’t go there and if you do be very cautious of what you purchase and what the return policy is because it’s not like they say 90 days.