Acme Stove & Fireplace Center

Well quite simply, this is the best place to go in RVA for anything Fireplace or Outdoor cooking solutions. We visited them all and by far the sales and service at Acme were way better than the other stores. We needed to replace our Rear vented gas fire for a ventless gas fire, they had a fantastic selection at various price points. The sales department were knowledgable and pleasant and the service guys were prompt and efficient which is all you ever want from a business. No fuss, no excuses and professional service. Well Done Acme!!!

I was having some problems with my fireplace staying lit. I called around a few places that didn't answer the phone or couldn't come and see me until January. The gentleman at this store was in the same scheduling conflict. But he gave me some very simple trouble shooting advice. Needless to say that advice was spot on and saved me a service call and got my backup source of heat working again. To put the customer ahead of making money is a sign of a good business.

I first visited the store a couple of years ago and finally made my purchase. Neal was informative, courteous, and helpful in making sure I made the right choice for my needs and house. The install technicians were prompt, considerate of my house and space, and very professional. I HIGHLY recommend working with Acme and have nothing but great things to say about every one from Acme!