Adiree

Not available.

Daniel Hoffman

Locker is located in the lobby of an Amazon office building. A little confusing as there are two sets of separate lockers all the same color that are beside each other. For “EmpireLeft” use the left-most touch screen along the lockers, using the one on the right, associated with “EmpireRight” won’t work. They’re totally separate. Some better signage would be nice, maybe some update prompts on the touch screen.

Kurt Howell

Do not use this location. They returned my package stating “I refused it” which is a lie. I live in Tampa and this was delivered to NY. They did not even contact me or send an email, I just happened to track my package when I noticed it was being returned as “denied by customer”. UPS was very unhelpful and I’m left with a totally bad experience. Amazon customer service was helpful and I hope this is resolved ASAP.

Alan Chumbley

Trying to make a return at one of these lockers is an exercise in insanity. Amazon offered me a UPS return label for $10 or drop off at this locker location for free. Basically saying you pay for the return or do the work yourself. I opted to do the work and save the $10. But after wasting a few hours finding a place to print the necessary labels (who owns a printer anymore) and getting to the location, I found that you need some sort of code that was never provided to get the locker to open. Another hour wasted in front of the lockers during two separate phone calls with support yielded nothing but an apology and advice to pay for the UPS return next time. Thanks for wasting my Sunday Amazon! They should add that to the list of $120 Prime benefits.

Otto J

Great location, but this is not inside of the Amazon book store. It's on the entrance next door, and the hours are different. If you are standing in front of the book store look at the entrance on the left side.