Alabama Regional Medical Services Northern Health Center

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Khadijah Kendricks

I don’t understand how you have to wait over 3 hours just to set an appointment!!! No one even answered and they close at 5. It’s just ridiculous to find hard workers these days. Why does setting an appointment take forever? U know people are needing meds etc. then Dr. Harris seems to never be there. Patients deserve so much better!!!!!!

Rainiela Ortiz Veras

If I could give zero stars , I would. I have been calling for a week and my mom has been trying too to set up an appointment for my younger brother for his vaccines for school. Every time they put me on hold or transfer me somewhere else then they always hang up the phone. Why are you open and no one wants to do their job? ALSO! the line for the interpreter never works! Why have an option if it’s never applied for the patients?

Elvin Ford

Customer Service is absolutely horrible. This supposed to be a place parents feel comfortable bringing there children or themselves. This place is very uncomfortable.

Melissa Estes

CARLA IS RUDE! I usually go to the Crestwood location for depo. Used my lunch hour today to get my shot but Crestwood didn’t have depo, it’s on order. They said try Metro or Northern. Called here (northern) and explained my situation. My call was transferred a few times. Then a rude woman was asking me questions talking to me like I’m an idiot. She said I couldn’t be seen without an appointment, she told me that no one from Crestwood called her (why would they?), she said she was going to have to call Crestwood AND speak to the doctor and asked I would call her back in 20 mins. I politely explained that I don’t need a doctor just a nurse to administer the shot and she just said she knows that but she still has to make some phone calls. Then I asked for her name (since I have to call back). Still rude she said “ma’am you are speaking to the nurse practitioner” as if I was questioning her. I was done, told her I just needed to know who to ask for when I called back, which I never did and would never trust people like this with my health. Went to Metro as a walk in, got my Depo, and was on my merry way within 30 minutes. Bye Carla.