Arid Valley Plumbing LLC

Complete scam on work and pricing. Same situation as other Home Warranty complaints here on Google, charging for modifications that are unnecessary and basic process of an install, also using my old original parts and charging for new. Check out the photo of the exhaust vent, all the original venting parts except for that small piece of aluminum at the top that cost me $200, seems reasonable... right?!? This is all part of a $650 install scam for unnecessary so called modifications. Side note it took them 14 days to pull this robbery. Worst plumbing company practices in the valley stay clear from this so called business.

AV Plumbing serviced my home pursuant to a home warranty work order, and did an adequate job. However, I discovered an urgent plumbing issue in need of repair after they completed their work. I filed multiple service requests with the home warranty company, and AV Plumbing was assigned to return every time. And, each time, they refused to comply, cancelling the request out. I tried my best to communicate with AV Plumbing directly to resolve the problem, but they ignored those communications as well. While I can't know the motivation for the unprofessional behavior, I am reasonably certain that it has caused damage to my home that I will be seeking redress for.

We initially were assigned with this company through a claim with our home warranty in 2023. I was impressed with their expertise, honesty, and professionalism. We have since used them for a major primary bathroom remodel that had serious plumbing issues and more recently a guest bathroom toilet replacement. Chris F is fantastic and has been the main person that has helped us with all of these projects, but have had a few others (most recently Brad) and it is always a great experience. Highly recommend Arid Valley Plumbing!!