Aritzia

• service@aritzia.com
• pr@aritzia.com
• corporatesales@aritzia.com

EelamRose Canada

Forever 21, located at 25 Peel Centre Dr in Brampton, Ontario, offers a diverse selection of clothing and accessories for men and women. The store operates from 10:00 AM to 8:00 PM on weekdays and Saturdays, and from 11:00 AM to 7:00 PM on Sundays.  Customer reviews present a mixed perspective. Some patrons commend the store’s organization and the helpfulness of specific staff members. For instance, one customer noted that the store was well-organized with clear sections, making it easy to find items, and appreciated the ongoing promotions that led to great deals on clothing.  Another shopper highlighted the exceptional service provided by an employee named Jay, who assisted in selecting purchases and ensured a pleasant shopping experience.  Conversely, some customers have reported less favorable experiences, citing issues with customer service. One reviewer mentioned encountering unprofessional behavior from staff, including a lack of greeting and inattentiveness during checkout.  Overall, while many customers appreciate the store’s product variety and the assistance of certain employees, others have faced challenges with customer service. Prospective shoppers might consider visiting during off-peak hours to ensure a more personalized experience. 

Deepmala SK

The cashier by the name of “Nithu” was beyond kind and helpful! She not only provided great customer service but also went out of her way to help! Sorry if I spelled the name wrong. She helped me on November 3!

chanice alleyne

I would like to shout out barbara at forever 21 who had exceptional customer service skills and went above and beyond for me, today.With all the staff here at forever 21, she was the only one who took time out to accompany me one on one to find what I was looking for and i'm so grateful. She made this experience so amazing. Barbara, thank you for a great experience.

Adriana G

I don’t know the last time I shopped for myself at an actual mall, since buying online is so convenient these days, especially with two little ones at home. I decided to head to the mall this Saturday evening, arriving at 8pm. I wanted a few simple tract suits for fall & winter. I headed to my section and in just a few minutes I had two arms full of things to try on. I asked the nearest sales lady if there was a cart I could toss my stuff in so I didn’t have to hold it all. She politely replied no, but offered to help me to take all the hangers off of the items i planned to try on. And also to WAIT for me if I wouldn’t be much longer, and assist me in bringing all my items to my change room. What!? Who does that? She was SO SO SWEET! Then, another gentleman who worked there assisted in getting me a sweater up high in which he needed his tall pole to get, and he did it with a smile. Not as if I was a bother. Which is common from a salesperson these days. When I proceeded to the change room with two very full arms of clothes to try at almost 840, the girl was so polite. We chuckled over my mountain of clothes to try on, and she told me she’d never seen anyone try on so many items in such a short time. (I took almost all items I tried) LOL. She again wasn’t annoyed, even though I arrived 20 mins before closing. The cashier. Also super sweet girl. Even though I’m arriving to cash out at 9:05pm. The store is literally closed. She had almost 15 items to scan and to individually add the sale price for each. Again, smiled and even made conversation. I told the manager who was at the front desk that she had a very lovely, and pleasant staff. She was thrilled, but I’m sure not surprised to hear it. And that’s why I’m writing this review at almost 1am. Because I felt it was absolutely necessary after such a pleasant experience. Helpful staff with sizing, even going into the men’s section to find me a plain pair of black tract pants because the women’s didn’t have many sizes left. Great staff, lots of smiles, great shopping experience!! 6 Tract suit sets, and two bodysuits later, all for under $160!! They have such good deals on right now!!! Will go back again soon for sure! Cheers