Arrow Dental Centre

It had been going well but my recent experience was quite unpleasant. I was given an appointment and had even confirmed that I was enroute for the said appointment. The waiting games then began , I was told one patient has a new born baby so I should let her go first to which I agreed. After that, I kept seeing other patients who had even come after me being given priority. I waited for over an hour just being told other people will be attended to before us with such casualness. Will give them another chance and hope for professionalism otherwise we'll just find an alternative.

I can’t say how the medical care is, however, I asked for an available time and was told to come in at 2 PM. I left work for this and arrived early and was told there was at least a two hour wait. I was also told there isn’t an option for rescheduling an appointment at a specific time as there isn’t a guarantee the physician would show up. A little confusing. It might be quality care, but it is probably not the best place to go if you don’t have the flexibility to wait in the queue as scheduling appointments doesn’t seem like an option they have available for patients.

Professionalism and care at its best! Anita, at the reception desk, is so kind and her communication skills are excellent. Thank you, Anita, for being kind! Dr. Obimbo, your patience and clarity to your patients is commendable. Thank you for being patient, kind, and understanding with your patients. God bless! PS. This is the only clinic with a consistent 5 star rating, y'all should give it a try!