Assisted Living Locators of Greater Richmond

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Jennifer

Our family is so grateful for Heather and her team at Benchmark. When my grandmother became unable to live alone, my family did not know where to turn or how to navigate the system in elderly care. We found Heather and she was able to help guide us with kindness and understanding. Her caring nature put our whole family ease during a very difficult and stressful time.

John Kleven

Heather was truly a blessing to our family during a challenging time. She guided us through the unfamiliar and often overwhelming process of finding the right assisted living facilities for our aging parents. With a father in the advanced stages of Parkinson’s and a mother living with dementia, we felt lost and unsure of our next steps. Heather not only connected us with valuable resources but also coordinated tours with senior living communities, making the process much more manageable. She communicated consistently with both our family and the facilities, and went above and beyond—making herself available even in the evenings to answer our questions. Her support was instrumental in helping our parents transition smoothly into assisted living. We’re incredibly grateful for her dedication and compassion

Langdon Oliver

I had a fantastic experience with Benchmark Senior Solutions. They were instrumental in helping me find the perfect assisted living community for my mother. Heather, in particular, went above and beyond. She personally accompanied me on tours of three different facilities, thoughtfully taking notes and photos so I could focus on taking everything in. Throughout the process, Heather was incredibly responsive — we exchanged countless texts and phone calls as I worked through the decision. Her patience, guidance, and dedication made a stressful situation so much more manageable. I'm deeply grateful for the support and highly recommend Benchmark Senior Solutions to anyone navigating this journey.

K Beville

We reached out to Benchmark Senior Solutions, at a very difficult time for our family. Whitney was exceptional. She was quick to respond. Helped make the appropriate connections. Followed up to ensure all the i's were dotted and t's were crossed, through the whole process. She joined us for the tour, and even paid a visit to the resident after move in. I cannot say enough good things about our interaction with her. If you are finding yourself in need of her services. I highly recommend her.