Austin Custom Web

Daniel and his team are awesome! I reached out to ATX web designs for a bid on redesigning my website and helping with some SEO issues. I received multiple quotes from different companies but what stuck out for me aside from the competitive pricing was the attention to detail and preparation that was made when presenting the bid. I opted to go with Daniel and his team and am happy I did. They were super patient with me and were able to accommodate all my requests and edits. 10/10 would recommend!

UPDATE: After ATX responded to this review, i wanted again state that I am the co-owner of the logistics business. For minor projects such website re-design, there is only 1 person of contact. Although I was not Daniel's designated point of contact for this project, I was actively engaged in the decision-making process and included in all correspondence. I am also going to address the claim ATX messaging prior to the start of the meeting which is false. I have added photos with time stamps of the messages and calls. Daniel (ATX) texted AFTER the start of the 10am meeting to say he would be "a few minutes late" and finally called at 11:04. As you can see, he takes zero accountability for his actions. If you have to be dishonest to defend your argument, you should consider changing your unethical business practices. Initial review: We hired this company for a website development redesign. As co-owner of the company, I felt inclined to share my experience to warn others who may be considering using this company. We had a website prior to seeking services but wanted to use a company who had a hands on approach and worked closely with its customers to execute our ideas and vision for the site. We had a consultation with Daniel and explained in detail what we were looking to accomplish with him redesigning the site. We felt confident that he could deliver but that was far from what transpired. We paid $1,000 upfront. There were grammatical errors and misspellings on the renderings. We spent countless hours piecing the website together and doing the very thing that he was paid to do. When we submitted revision requests, they were disregarded. We sent examples of photos that we liked due to him using irrelevant photos for the line of work that we offer. He disregard and never made the changes after we asked in writing several times. When we requested motion photos, he used photos from our existing site instead of redesigning the site with new ideas. This showed his lack of effort and creativity. We scheduled a call for the owner of our company to discuss the many frustrations we were having with Daniel. Daniel texted the owner AFTER the owner had been waiting for him to show for the call to tell him that he would be a "few minutes" late. The owner waited over an hour for Daniel before Daniel called. By this time, the owner could not take the call as he was off to his next meeting. There was correspondence of approximately 40 emails and a detailed Google doc to Daniel in the development stages to try to make this work as we had already paid him $1,000. He was incompetent and took zero accountability for his actions. He had an excuse for every unresolved issue. We decided to seek other avenues to redesign the site. No changes has been made to our site. It looks the exact same as it did before we found this company and he has pocketed $1,000 of money he did not earn.

Our website was in desperate need of an overhaul. I received proposals from a few companies, but felt the most comfortable with ATX. Daniel & team went above and beyond to work within our budget without sacrificing quality. They spent as much time as we needed to make adjustments along the way. The end result was a fresh site that functions properly and showcases our brand. We cannot thank ATX Web Designs enough!