Austin Jones Company

Brad and his team at Austin Jones did an awesome demo and remodel of my kitchen and installed new window and sliding doors. His crew was very good at also cleaning up the site at the end of the day which was super nice. They communicated well on progress and updates as to what to expect in the timeline to completion. They listen to my ideas and made them happen. It was a 5 star experience!

My kitchen that was started in September and supposed to take 2 -3 weeks is still not completed. I have not heard from the contractor since November. One of my cabinets had the hole drilled incorrectly for the hardware, I have cabinets without the hardware installed. I have electrical outlets, left exposed, and overspray of paint on my door frame. There is also grout left on my tiles. The worst part is, is that in the final few days of the job, the contractor came to collect the rest of the payment in full. He said that he would be sending someone to finish the hardware and final touches of the kitchen, but no one has ever come back out. During the demo I constantly had to call the contractor to get the work completed and I shouldn’t have to do this. If the company had integrity, they would follow up on all of their projects and make sure they are completed in entirety.

Completely remodeled the master bath. Removed old tile flooring, vanity, and original marble tub. Did an excellent job installing new tile floor, vanity, and walk-in shower. I purchased the tiles, vanity, fixtures and shower door from outside sources which kept cost down and let us choose exactly what we desired. All work was completed within one month with no delays. Workers were very professional and accommodating.