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Mike

What an incredible buying experience!!! Keegan is excellent to deal with. These people are genuinely good people, who go out of their way to make a deal easy for the customer. Like others have said in reviews. Don’t worry if you are out of town buyers. They made life easy and had an excellent car, as described. We will definitely be using them again!!

Robert Ross

I started looking to get a new car in January of 2025. It was a very frustrating experience. Most of the independent & franchise dealers I visited used the "get them in the door" tactic and then blasted me with attempts to upsell or try to sell of cars they didn't really want or stand behind. I had basically given up until I found a listing for a car I had in mind with great mileage and came sold certified without the standard "safety fee" of an additional $600+ of asking price. It wasn't in Toronto (where I live), it was at Frank Gies Auto Sales in Waterloo. I checked reviews for Frank Gies and they were overwhelmingly positive and now I know why. I made the trip to see the car. I was listened to. My questions were answered clearly. After a test drive, we agreed upon a great price. I reviewed the Carfax and purchased the car. There was no pressure either to buy, to finance, or upsell to a car outside of my budget. A small issue came up afterward and Keegan took care of it professionally and clearly. The car is in great shape and just what I needed. Frank Gies Auto Sales is my first and at present, only dealership that I highly recommend to anyone who needs to purchase a used car with confidence, no nonsense, and a fair price. After a stressful time interacting with other dealers and private sales, my experience with Frank Gies was wonderful. Keegan and Les treated me with respect and I hope I did so in return. Super happy with the car I know is in great shape and will be reliable for years to come.

M

I am extremely happy with the sale and service. Hands down, Ryan and his team were very honest and helpful. My son is thrilled with his car. I would highly recommend Gies. Supporting local has never felt so good ! Margie

Benjamin Emery

To me, integrity is of the utmost importance. I am a retired Canadian Forces soldier, and in my circles, sticking by your word matters. When I was looking for a used truck, I was wary after having had a couple of negative experiences with used car dealers. I researched for a couple of months looking for the kind of truck I wanted. I got it down to 3 dealers. I dealt with Ryan at Frank Gies. Ryan was straightforward, easy to deal with, and provided a better price than the other dealers. He stayed late so I could come and test drive after I got off work. A few weeks after I had purchased the Truck, I had a problem with the backup camera. Ryan was quick to make it right and followed through on everything he promised. I highly recommend buying a vehicle from Frank Gies and will be happy to purchase from them in the future.