Avalina Homes Inc.

Would give 0 stars if it were possible The worst customer experience to date. They are poorly operated and lack basic ability to communicate effectively. Do not rent from here!!

Ordering a bin is not reliable depending on your location, but they do tell you it's a first come first serve. There's absolutely ZERO planning and preparation on their part, they will call you when you least expect it when it's on your front lawn, after 2 weeks of no communication. It cones off as ignorance to the needs of the PAYING customer, ignorance of the moving parts involved with demolition like permits and equipment rental (expensive, needs to be booked). A simple phone call, as a courtesy first thing in the morning, would save their reputation. They refunded me no problem, I'll give them that, but they need to work on customer service. If they had any care of what clients thought they would have replied with some sort of apology to these bad reviews, mine as an attestation to that.

Called in July for a bin. None available until September 1. Lady on the phone said if they had one earlier they would call. No calls, Sept 3rd I call them. Was told no way would anyone tell me I could have a bin on the 1st. But I was scheduled for a bin the next week. Called again on the 7th, was told bin was scheduled for delivery that evening. Was not delivered. Now Thursday evening, still no bin, no call, no nothing. Worst bin company I've ever dealt with. If you don't have a bin just say so, don't lie and make up stuff about when it will be delivered. Would give it minus 5 stars if I could. Don't use this company, not worth the hassle and from reading other reviews it seems it's not the first time.