AvitaCare Atlanta

I had an appointment this evening and from the moment I walked in I knew I made a great choice. Quintara was so pleasant and welcoming. Pat was so nice and made me feel comfortable. Jasmine was amazing. She made the appointment go by with ease. I will definitely make AllCare my primary care from now on. Thank you for a comfortable experience.

They advertise that they see people for women’s health but if you call them about a women’s health issue or make a women’s health appointment they will call you and ask you to cancel your appointment. I feel like no one in this office is comfortable taking Womens healthcare appointment so they need to stop advertising it because it is very rude to have somebody make a woman’s health appointment only to be called the same day of appointment with the care intake specialist trying to get you to go somewhere else.

I called this place to get the yearly physical scheduled for me and my wife. I checked with the person booking the appointment over the phone, the receptionist, and the nurse, if AllCare accepted my insurance and all 3 confirmed that they did. My appointment was in the afternoon at 5:30 PM. When they finished the exam, The receptionist/nurse told me that my wife insurance may not cover her exam. I told them that we had the same plan and that she was under my insurance. They said that they needed to double check that. They also said that I needed to come back the next days for blood work. Next day comes, I completed the blood work. They confirmed again that my physical exam was covered by my insurance. They booked my wife's appointment for later that same afternoon. As we were waiting in their lobby, I asked the receptionist to check again if my wife exam was covered by our insurance and she said, "I would need to double check". I asked the receptionist "what if is it not?" she replied "You will get a bill". At this point I realized they were just interested in getting us to complete the physical and that's it. They just wanted our insurance to bill them. we cancelled her appointment and 3 weeks later I received a bill for 466$ for my exam. DO NOT GO to this place. the lack of transparency and professionalism is incredible. even though, I asked multiple times if my insurance would cover the yearly physical, they never checked. They just wanted to send them the bill.