Basil & Tom's

Basil & Tom's

Gourmet grocery store 4.50(21 reviews) 39 Churchfield Rd, London W3 6AY, United Kingdom

Basil & Tom's is West London’s go-to family-run gourmet grocery store. We offer high-quality fresh produce, delicious sourdough breads, artisan cheeses, and free-range meats. Enjoy home delivery of our carefully curated products.

Photos of Basil & Tom's

Basil & Tom's
Basil & Tom's

Services Basil & Tom's offers

Explore the services offered by Basil & Tom's to bring quality groceries to your doorstep.

  • Fresh produce delivery service
  • Free-range meat products
  • Artisan breads and bagels
  • Wide range of Neal’s Yard cheeses
  • Egg delivery service
  • Store cupboard essentials
  • Online account management
  • Customizable subscription plans

Basil & Tom's business numbers & email addresses

Location & directions

Visit Basil & Tom's conveniently located at Churchfield Road, West London. Easily accessible with deliveries available to surrounding postcodes.

39 Churchfield Rd, London W3 6AY, United Kingdom

Service hours

Thursday9 am–7 pm
Friday9 am–7 pm
Saturday9 am–5:30 pm
Sunday10 am–5 pm
Monday9 am–7 pm
Tuesday9 am–7 pm
Wednesday9 am–7 pm

Basil & Tom's overview

Basil & Tom's is a premium greengrocer based in the heart of West London, renowned for exceptional fresh produce and gourmet foods. As a family-run business, we prioritize quality and personalized service, offering a delightful shopping experience both in-store and online. With convenient delivery options, our customers enjoy locally sourced meats, cheeses from Neal’s Yard, and fresh bakery items directly to their doorstep. We cater to various dietary preferences and provide flexible subscription plans. Our priority is ensuring freshness, satisfaction, and a seamless shopping experience.

Send letters & parcels

To send a letter or parcel to Basil & Tom's, address it to our location at Churchfield Road in West London. Make sure your package includes any relevant information for your inquiry. We recommend using a reliable postal service to ensure your letter or parcel reaches us promptly.

Send a resume or CV

Candidates interested in joining the Basil & Tom's team can send their resume or CV directly to our address on Churchfield Road. Ensure your resume is up-to-date and includes your contact details. Please highlight your relevant experience and include any information that demonstrates your interest in the gourmet grocery industry.

Business highlights

  • Family-run gourmet grocery in West London
  • Quality fresh produce and artisan foods
  • Flexible delivery and subscription options

Accepted payment methods

VisaMastercardAmex

Basil & Tom's on social media

Customer experiences

Customers love the quality and variety of products available at Basil & Tom's. Our fresh produce and artisan foods have received commendations for their taste and freshness. We encourage new customers to share their experiences and join our community of satisfied shoppers by leaving a review.

Rosanna HarkinRosanna Harkin

I've not been in in person but we get a weekly alternating fruit & veg box which is fantastic. I haven't really eaten fruit in years but this has changed my mind! Genuinely a level above what you'd get in the supermarket. The week we received a blood orange and a punnet of grapes which were absolutely divine - no idea what type they were but they were almost black and so sweet! Highly recommended

Gaelle ComteGaelle Comte

We get the weekly combined veg & fruit box and love it! And the shop is lovely, full of goodies. A must visit :)

Sarah ASarah A

the owner of the shop with the pink hair seriosuly looks ANNOYED when customers enter the shop, walked in the store recently to buy a couple of items I would have happily payed the overpriced prices they put and as soon as the pink haired lady looked at me in a disgusted way I found it physically impossible to leave even 1 cent there. Get a course on customer service and stop being such a terrible presence in the shop. EDIT in response to the owner: I HAVE BEEN TRYING TO ENTER YOUR SHOP FOR multiple times. I’ve seen you gabby multiple times and each single time you have the same annoyed attitude, as if yoy are bothered by people entering your shop. Not once you say hi, hello or even a mere “thank you.” I’ve also entered the shop when that rude Indian guy was working there, who was very bothered when he had to interrupt his phone call to help me as I was looking for something I couldn’t find. Simply said, every single time I’ve been in proximity to your shop my energy gets sucked away from every single employee working there like a bunch of dementors taking away any drop of happiness in the world.

Javier MaimoneJavier Maimone

I recently had the pleasure of visiting Basil and Toms on Churchfield Road, and it was an experience that exceeded all expectations. From the moment I walked through the door, I was greeted with an atmosphere of elegance and warmth that is rare in grocery shopping. The shop boasts a meticulously curated selection of the finest quality products. Every aisle is filled with gourmet delights, from artisanal cheeses and freshly baked breads to an impressive array of organic produce. The attention to detail in sourcing only the best, locally-sourced, and sustainable items is evident, making every purchase feel like a special treat. The staff are helpful and friendly, offering personalised recommendations and making sure you find exactly what you need. The store’s layout is both luxurious and practical, making it a joy to navigate. Every product is beautifully displayed, turning grocery shopping into a truly delightful experience. In summary, this posh grocery shop on Churchfield Road is a gem that transforms the mundane task of shopping into a sophisticated and enjoyable outing. Whether you're a foodie looking for the best ingredients or someone who appreciates the finer things in life, this shop is a must-visit. Highly recommended!

FAQs about Basil & Tom's

When do you deliver boxes?

Deliveries are made between Tuesday and Thursday. You will be informed of your delivery day after placing your order.

How can I change my order?

Log in to your account and make changes before 11 pm each Sunday for adjustments before the next week.

What areas do you deliver to?

We deliver to W3, W4, W5, W12, and parts of W13. Check your postcode on our Contact Us page.

How is payment processed?

Payments are automatically processed on Monday of your delivery week using your saved card details.

Can I pause my subscription?

Yes, log in to your account to pause or cancel your subscription at any time.

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