BC Phantom Chauffeurs - Luxury Limousine & Chauffeur Service

We arrived at Pacific Central Station early in the morning, even though our train wasn’t leaving until 4 PM, and we were pleasantly surprised by how clean and quiet it was for a train station. There’s an A&W where you can get something to eat, plus a few small shops with souvenirs, snacks, and drinks. There’s also a vending machine if you just need a bottle of water. A big plus - they offer same-day luggage storage for passengers. We paid $6 per bag and were able to explore the city without carrying everything with us. Boarding started exactly on time, and the process was quick and smooth. Since we were traveling to the U.S., we also went through customs at the station - it was fast and well-organized, with helpful staff. Overall, a comfortable and convenient station with everything you need before your trip!

Came here in May recently to take the Amtrak bus to Seattle. Nice building but King Street station in Seattle is more impressive. Waiting area is comfortable. Since there are no assigned seats, people started queuing much earlier before scheduled departure time, similar to the Amtrak train we took to Vancouver. This is not good for family members travelling together. Can't understand why assigned seats is not implemented, even third world countries have better system.

Unpleasant impressions from a trip from the USA to Vancouver BC. The train was completely full, so it was difficult for me and my daughter with a disability to find two seats next to each other. The only place where it was possible almost got away from us: two girls took four seats and tried to deceive that they were waiting for friends in order to save more space for themselves. Upon arrival at the station, everyone was standing in such a ...... corridor.... more like a cattle pen... and we were waiting in line to check our documents. You might think that the station is so busy that there is no place for a comfortable location, but no: we spent several hours there, and during all that time two buses and only our train left. The train station itself....well, I expected more from a train station for such a city. I couldn't find anyone to ask my questions because the Amtrak staff showed up just before boarding. There is no window with an employee, there is only a table in front of the gate, and it is empty most of the time. There is no service for the disabled, everyone is standing in a common queue. Wi-Fi. Although three unblocked points were found, NONE of them worked. There are a couple of places to eat at the train station. 1- A coffee shop where you can buy a sandwich, muffins, and cookies. 2- sushi. It's very clean - an employee is constantly walking around and cleaning up the trash. After the USA, everything is very unfriendly. Would I like to go again? Absolutely not, it's better by car.