Bello Midlevel Primary Care & Wellness Center

Cypress Wellness Center has been great throughout my therapy experience. The office manager spoke with me during my first phone call and gave me therapist recommendations based on my needs. I was then able to have consults with her recommendations to ensure I was getting the best fit (this was important to me due to past negative experiences with therapy). I've been seeing Charlotte for a while now, and she's been great at helping me navigate my chronic conditions and working to get me in quickly if something especially stressful comes up. I highly recommend Cypress Wellness to everyone

Katie and her team at Cypress Wellness are a wonderful resource to our St. Pete/Tampa Bay community as one of the few mental health providers who offer effective and truly affordable therapy. I trust the team she has continued to grow and am happy to refer my patients here.

I’m sharing my experience in hopes that it may help someone make a decision down the road. I was referred to work with Katie Schubert after a medical emergency. When I reached out to Cypress, they were only willing to put me on other counselor’s schedules and did not allow me on Katie’s schedule. I did not get much from my sessions with the counselor I was paired with. She was extremely sweet and listened well, but I needed direction from someone with a more extensive background/experience. I only felt more confused and hurt after my sessions at Cypress. I do not hold blame on the counselor I saw. I just needed a counselor with a more extensive background. After several months of no progress, I was paired with a new counselor with a new method. I was excited and nervous. I thought our first session went well but I never heard from the counselor again, until she reached out for payment for our first and only session from December 2022, over 9 months ago. It left me feeling just as awful as I’d feel after leaving my sessions at Cypress. The counselor made sure to get her pay before she even followed up with me to schedule a second session. We had discussed in our session she would reach out in about two weeks since I was going home to see family, but she never did. Mental health services shouldn’t make people feel worse. It’s amusing because they say mental health services are there if we reach out, but they aren’t at this center. That was my experience at Cypress Wellness Center in St. Pete. Edit: funny how all of a sudden Cypress has so many “wonderful reviews” after mine was posted. Very telling on how business is run here.