Belmont Drugs Pharmacy

The staff at this pharmacy are consistently unreliable. I placed a prescription order on Thursday and received an email confirming delivery for Friday. On Friday, I got a call from a lady saying that she put the order through but did not receive it for some reason (didn't even bother to figure out why, I guess...) she then asked if I could wait until Saturday, I agreed. However, Saturday came and went with no delivery, no update, and no courtesy call. By the time I realized, the pharmacy was already closed. Unfortunately, this isn’t the first time I’ve experienced these kinds of issues here. The staff often provide excuses rather than solutions, and it feels like there’s a lack of accountability and professionalism. A pharmacy should be dependable, especially when it comes to medication, and this location has proven otherwise. I’ve already left a voicemail and will update this review once I receive a response. Until then, if you’re looking for a pharmacy you can count on, I recommend going elsewhere.

This pharmacy offers many helpful services and the owner Mike is very knowledgeable on all health related topics. If you are in the Kitchener, Cambridge or Waterloo area I would definitely recommend checking out this business!

Stopped in to get something for a nasty cough after going to life labs. Was super impressed with the kindness and thoroughness of the help I received from the pharmacist. He could have sold me the most expensive thing on the shelf but actually advised me that a cheaper product would likely be more effective. Would recommend, will go again.