Blackburn's Interiors

My experience with Blackburns was wonderful! Matt walked me through the process and helped me pick the perfect flooring. He ordered product and had it installed all within a couple weeks. Probably would have had it installed sooner, but I had to wait to close on my townhouse. I would definitely recommend Blackburns!!

After a flood at our church we reached out to Blackburn’s Interiors to replace the flooring in our main building. Matthew, our consultant was easy to work with and showed us several choices of carpeting and plank vinyl. Installation was done by Blackburn’s in a professional manner and we the job was completed a couple of weeks ahead of schedule. Thank you Blackburn’s

WARNING! Stay away from Blackburn Interiors unless you want your flooring done cheap and easy. He hires druggies (they stunk of pot and kept taking breaks to smoke some more!) and inexperienced installers to install. We needed new flooring installed in the house we bought. Well Wally was very helpful and accommodating. We went into the store and picked what he had in stock. Well little did we know what was going to happen next. He had an installer named Robert come with his so called crew. They came in, prepped the floor for the carpet, while a side contractor that Robert himself had hired installed the vinyl plank flooring in the kitchen. The guy clearly had no idea what he was doing. It took him two days to install a very small section of flooring. He complained of his knees the whole time and kept making grunting noises. Robert and the rest of his so called crew decided to leave for the day and not do anything else. The carpet sat in the garage for two days for some reason. They said they were waiting for the other guy to finish. So I called Wally. He stated that he will have them come back. So they came back smelling of pot in our new house. Wow just wow. They weren’t going to finish so Wally has someone else come in to finish the floor. They tore up what had already been done and put it back down. He did it in half the time the other guy did it in. So after about a week the vinyl flooring started to come up in a lot of places. So Wally decided to call the manufacturer and say it was the manufacturer’s fault. The manufacturer sent out an inspector. They said it was poorly installed. So all along it was the stoned installer’s fault. The manufacturer sent Wally new pallets of flooring so ours can be replaced once again. We have been going back and forth for about 8 months with Wally. He finally got the new material from the manufacturer and sent over a father and son team to redo what we thought would be the whole floor. Nope! It was only about half because they didn’t want to move any furniture or appliances (even when my wife and I already had moved most of the stuff). I noticed one of the installers circling some of the planks and asked what he was doing. He stated (which I have on video) that Wally had some old planks from the warehouse he wanted them to use before they used the new stuff. Can you believe it!? He gave us the same old stuff as used before. They finished and now the flooring is coming up again. We have tried to work with Wally to compensate us with a partial refund. He has not budged at all. He wants to keep sending in different guys to disrupt our lives and tear apart our house. How many times would YOU keep letting in a company into your house that can’t get the job done the first time? Whatever happened to workmanship, doing it right the first time, the customer is always right, and professionalism in this country? We definitely DO NOT recommend Blackburn Interiors.