Brands For Less - Dubai Festival City Mall

I had a wonderful shopping experience at the Grand Outlet store on Electra Street, all thanks to the outstanding service provided by Mohamed Abdul. From the moment I walked in, he was incredibly attentive, polite, and genuinely helpful. He took the time to understand exactly what I was looking for and guided me through the store with patience and professionalism, offering great suggestions and making sure I found the right items. His friendly attitude and respectful manner made the whole experience smooth and enjoyable. It’s rare to find someone so dedicated and courteous — Mohamed Abdul is a true asset to the store, and I highly appreciate his excellent customer service.

Please think carefully before shopping here. I had a very unpleasant experience at this store on Electra Street. The sales assistant, Mohammed (a Gambian national), who was serving at the till, was extremely aggressive and rude for no reason. As a female customer, I found his behavior especially shocking and unacceptable — I truly cannot understand why he acted this way. I would strongly advise caution before shopping here.

Good product and staff, cashiers are good service