Brick and Galo Realty

Serafima was absolutely amazing to work with her. I stumbled across her profile accidentally online and reached out. She immediately scheduled showings for me. Throughout the whole process, she was efficient, dynamic, understanding and empathetic with me as a first time buyer. Serafima was knowledgeable about the market, gave me excellent advice, patient and never pressured me to make an offer when I wasn't ready. I was truly astonished by the level of her commitment. Even when she was travelling on leave, she followed up efficiently on any issues or questions I had. Sometimes I would contact her at night, and she would immediately respond and schedule a showing. She took away a lot of anxiety that I felt about buying the first home, we closed successfully and I will not hesitate to use her services for any future real estate transactions.

For Daniel and I, working with Serafima as our real estate agent has been an experience we're very grateful for. She excels in proactive communication, promptly scheduling showings at our convenience. When we set our sights, she efficiently worked to close, addressing loose ends swiftly. Her support extended post-sale, offering guidance and answers to our questions. Beyond her professionalism, Serafima's personal touch made her a trusted friend in the world of real estate. Her thoughtful housewarming gift showcased her dedication to building lasting client relationships. We wholeheartedly recommend her exceptional services!

I had a wonder experience with my real estate agent Serafima Tikhonova. I found her knowledgeable, professional and dedicated to helping me close my apartment which is located on the Upper East Side of Manhattan.Her responsiveness was incredible, she always went above and beyond. Her promptness, knowledge of the market and strategic mindset made the selling process simple. I fully recommend Serafima.