Buffalo Burger (Uni)

The location is convenient to many people who reside in the Northern suburbs of Port Moresby. The quality of food is decent and the staff are polite and friendly. There are dine-in and takeaway options, and parking is almost always available.

Extremely Disappointed with My Experience at Buffalo Burger I recently visited Buffalo Burger in Port Moresby on January 2, 2025, and had a deeply troubling experience that I feel compelled to share. While eating my breakfast wrap, I discovered a tooth inside my meal. This was not just an accident—it was a serious breach of food safety, and I immediately brought it to the attention of the staff. Instead of resolving the issue professionally, the management failed to offer a proper apology, replacement meal, or even a refund. Instead, they simply collected the tooth and handed me a form to fill out. The lack of accountability and customer care was shocking. What followed was even more alarming. Instead of addressing the incident with professionalism, the company began threatening me with legal action and intimidation. I was contacted numerous times through emails and phone calls, where I was accused of defamation and false reporting, despite providing clear evidence of the incident. The situation escalated further when I was contacted repeatedly—despite my request for all communication to go through me directly—leading to emotional distress for my family, especially as we were in the midst of a mourning period. It is deeply concerning that a business would attempt to silence a customer who is simply sharing their truth. This type of bullying behavior, combined with a clear lack of food safety standards, has been extremely disappointing. I strongly advise anyone considering dining at Buffalo Burger to think twice. I would also encourage the management to focus on improving both their food safety practices and customer service, and to act with integrity and professionalism in their dealings with customers. I will continue to seek justice for this incident, and I hope that this review serves as a reminder of the importance of transparency and respect for all customers.

PEA PIE POD: Had the chicken mushroom pie.. not great. Mash potatoes, I think they are using instant, didn't look like fresh potato mash. Green mint peas looked brownish green.. smelled off. Took 3 bites only..yeah couldn't eat it. Packaging is good though.