Canadian Web Hosting

I submitted a request to migrate/upgrade from a legacy server to a new one, and I am delighted with the team's effort and prompt response. Very thorough in reply and instructions. Always asked to verify and confirm before making a critical decision. Extremely satisfied.

In reply to their response (Dec 31, 2024): You'd like to try to rectify the issue? Your agents had countless attempts, along with a supervisor. The reviews left by others says lots. They deleted my last review. Their customer service has significantly declined.

So I'm just following up on my previous report - David - Drabek Technologies Ltd. - Ticket No#1508548 hoping $hit will hit the fan and something will change, where We are now 3 weeks of email issues, now is Friday and I do not see any of the emails from Thursday, since last week We had another 4 different technicians looking at the problem, I personally had two online sessions where all supposed to be good after. Funny enough after my review I get direct phone call where We just directed our issue to already going report, otherwise girls on the front desk have to spend hours every morning to get hold of anybody, and We usually getting person that is changing the server settings in our thunderbird or outlook setting, which is obviously not the issue here, basically our whole company is now trying to send everything from Webmail - online email access ( so no personal computer setting is involved ) but even that We where not been able to send and received emails yesterday whole day and before it was always on and off, so We really lost a lot of time now. I assume WHC Tech support really lacking knowledgeable people if you have real problem that is more complex than setting of your email manager on your personal computer and for some reason they are not able to follow up on the issues to make som progress..... Seriously disappointed and We are already looking into changing provider, We already lose more than We saved by using WHC....