
Capitol Toyota Service Center
Photos of Capitol Toyota Service Center


Capitol Toyota Service Center business numbers & email addresses
Not available.
Location & directions
783 Auto Group Ave NE, Salem, OR 97301, United States
Service hours
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | 8 AM–5 PM |
| Sunday | Closed |
| Monday | 7 AM–6 PM |
Customer experiences
I've been taking my vehicles to this service center for nearly twenty years and always have excellent service. However, my recent visit and Service Advisor, Ramon Garza, deserve gold stars. I needed an emergency service on my mom's car that had water damage due to a leaking sunroof. Not only did they fix the leak, but Ramon went above and beyond to get her car back in shape. Not only did it leave the center MUCH better than when I brought it in but he worked with me to negotiate a price that my mom could afford on her fixed income. Best Service Experience Ever!
Not only did they crack all of my fuel wheel center caps, they also over tightened the lugs so when I went to change the old set out for a new set of wheels and tires, the stud broke straight off. So before proceeding with changing the rest of the wheels and tires, we took my truck to Les Schwab to get it fixed. Needless to say they had to replace all the studs for that wheel because 2 more broke off when they removed the lugs. So, $250 later... I will be looking for a different shop to do my maintenance from now on. So frustrating! Also, they did a service on my truck that I didn’t even need and then charged me full price for that service without asking me about it first. I did talk to them about this and they gave me a coupon for a free oil change to try to make it right but a free oil change does not make up for all of this. Not impressed with this place.
Scheduled an appointment for 1:00 came in waited 10 minutes with being the first car in the lane and no one came over to get us checked in. Went in and said we had an appointment and were directed that someone would be with us shortly and waited again and no one came over to still get us checked in we ended up leaving.
I want to shout out Jonathan Robles for great service. He was extremely helpful arranging transportation for me and he tried to help me out with a warranty situation. He seemed sympathetic to the fact that my car was diagnosed with an expensive repair. I appreciated working with him!
Capitol Toyota Service Center is a auto repair shop.



