Cell Repair Pros - Volusia Mall

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Kourtney H

I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He was polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

Gail Tognarelli

Joell was a great help and very professiinal. He fixed my Samsung ear buds and removed all the junk apps from my phone. Thanks, Joell!

Amanda Masterson

Went through multiple repair companies to get my iPhone screen fixed, a lot of them were charging way too much for . His rates were super affordable, and it turned out I didn’t even need a screen repair. He was honest and reliable. Hopefully there are no other issues with the screen, but if there is another issue I will be going back!

Mazarik Zataroni

SCAM. This guy sells REFURBISHED batteries. When I called he LIED and said he had a new one in stock. After I got my phone it was only working for a very short time when turned on. I HAD to OPEN the phone TO SEE for myself that their was a sticker on the battery that said REFURBISHED and when I confronted hiｍ, he was SHOCKED to see that I could OPEN the phone myself to discover the SCAM and completely denied it. I am NEVER going back there. Also to the owner. You ARE the LIE. You sold me the battery with REFURBISHED STICKER. DON'T BELIEVE this guy, he is a SCAMMER and LIER who tried to make money off of me HE is THE LIE.